Traditionally, IT service companies have operated
on two business models:
Time and Materials
This is the most common approach and offers very little in terms of proactive solutions. Most time spent is recovering from preventable problems and there is little (if any) planning or budgeting involved. Invoices tend to fluctuate wildly from month-to-month and the service most often leads to an unstable or insecure network which negatively impacts employee productivity and company profitability.
Pre-paid Services
Generally, this is also accompanied by a “scheduled” visit from an engineer, whether you need it or not. This is a different way of billing “time and materials”. Most often, this needs to be supplemented by additional services on those days where a technician is not physically present. Computer networks, unfortunately, do not operate or fail on a predicable schedule, so the result of this service is often the same as the first.
At IT4, we operate
on an entirely different standard.
We know that the best way to support an IT environment is not only through proactive management, but with a blend of service, consulting, and training that a full-time IT staff would provide. We also realize that the expense of hiring just
a single IT person, let alone an entire department, is cost-prohibitive to most small and medium businesses.
"We know that the best way to support an IT environment is not only through proactive management, but with a blend of service, consulting, and training that a full-time IT staff would provide." |
IT4 provides you will this full-time staff at the fraction of the cost of just a single employee! For a low fixed monthly fee you have unlimited access to our staff via a 24x7x365 helpdesk, onsite services, and the strategic services of a CTO. Imagine having the benefits of proactive service, your own helpdesk, and not worrying about how much that engineer is costing you per hour. All with guaranteed response times!
We also provide a host of other service offerings to include managed IP Telephone systems, off-site backup, and even an outsourced CTO for companies who already have an IT staff but want to leverage them more effectively.
For information on how we can help your business succeed, please call us at 888-484-8721 or
contact us
for more information.
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